Privacy Policy
Entity Name: Giostar Healthcare
Website: https://www.giostarhealthcare.com
1. Who We Are
Giostar Healthcare India is committed to safeguarding the privacy of individuals whose personal data we collect, use, and store through our website, digital platforms, and communication channels. Our address is:
404, Airport Road, Sector 82, Gmada Aerocity, Sahibzada Ajit Singh Nagar, Punjab 160055
This Privacy Policy explains how we collect, process, and protect your personal data. By using our website and services, you consent to the practices described below.
2. Scope of This Policy
This policy applies to all personal data collected via our website, online forms, social media platforms, email, and any other electronic means of communication. It also applies when you contact us offline, such as over the phone or in person.
3. What Information We Collect
We may collect and process the following categories of personal data:
a. Information You Provide Voluntarily
When you fill out a form, contact us, request information, book a consultation, or engage with our social media accounts, you may provide us with:
Full Name
Email Address
Phone Number
Location/Address
Gender and Age (if relevant to health inquiry)
Health-related data (only if voluntarily provided through inquiry forms)
b. Automatically Collected Information
When you visit our website, certain data may be collected automatically through cookies and analytics tools, including:
IP address
Browser type and version
Pages visited and time spent on our site
Referring/exit pages
Device type and operating system
Note: We do not collect sensitive health information without explicit consent.
4. How We Use Your Information
We use the personal information collected for the following purposes:
To respond to your inquiries and provide the services you request
To schedule consultations or follow-ups
To improve user experience and website functionality
To analyze website traffic and visitor behavior (using anonymized data)
To comply with legal and regulatory obligations
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Your explicit consent
The necessity to fulfill a request or contract with you
Compliance with legal obligations
Legitimate interest in improving our services and communication
6. Data Sharing and Disclosure
Giostar Healthcare does not sell, rent, or trade your personal data to third parties.
We may share your information with:
Internal staff and medical professionals for service fulfillment
Authorized service providers who help operate our website and manage communications (bound by confidentiality agreements)
Legal or regulatory authorities when required under applicable law
All data-sharing is done in accordance with Indian data protection laws and under strict confidentiality.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, or as required by applicable laws. Once data is no longer needed, it is securely deleted or anonymized.
8. Data Security
We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:
SSL encryption on our website
Secure servers and firewalls
Access controls and password protections
Employee training on data confidentiality
Despite these measures, please note that no transmission over the Internet is completely secure. Any data you share is at your own risk.
9. Your Rights
You have the following rights under Indian data protection laws and international standards (where applicable):
Right to Access: You may request details of personal data we hold about you.
Right to Rectify: You may request correction of inaccurate or incomplete data.
Right to Withdraw Consent: You can withdraw your consent at any time.
Right to Erasure: You may request deletion of your data, subject to legal obligations.
Right to Object: You can object to specific uses of your data (e.g., direct marketing).
Requests should be made in writing to [email protected]. We may require verification of your identity before processing requests.
10. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. You can adjust cookie settings via your browser at any time. Disabling cookies may affect website functionality.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to read their respective privacy policies.
12. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors without parental consent. If you believe we have inadvertently collected such data, please contact us for immediate deletion.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. We encourage users to review this policy periodically.
14. Contact Us
For any questions, comments, concerns, or complaints regarding this Privacy Policy or your personal data, please contact:
Email: [email protected]
Postal Address:
Giostar Healthcare India
404, Airport Road, Sector 82, Gmada Aerocity, Sahibzada Ajit Singh Nagar, Punjab 160055